NEAR 100% UPTIME
ACCEPT PAYMENTS, ALL THE TIME
Through our payment processing innovation in redundancy and load balancing, Ecentric Payment Systems offers merchants near 100% payment uptime at point of sale (POS). Utilising multiple geographically located sites, Active-Active environments and independent infrastructure with duplicate links to all upstream entities, we ensure your business is always able to accept payments.
HIGH AVAILABILITY, BUSINESS CONTINUITY AND DISASTER RECOVERY
The ultimate measure of performance is Availability of Service at POS. Businesses confidently depend on Ecentric Payment Systems to provide near 100% uptime at the tills. Our proven track record in high service availability and reliable uptime keeps your business in business.
Ecentric Payment Systems has implemented a variety of processes, infrastructure and controls to ensure high availability, business continuity and disaster recovery.
Geographically Separated Sites
Ecentric Payment Systems operates geographically separated Data Centres and maintains an additional dedicated site for Disaster Recovery.
Our Data Centres have dual independent electricity feeds with independent uninterruptable power supplies and generator backup.
Active-Active processing environments run in each site.
Highly Redundant Infrastructure
Separate and independent infrastructure is implemented for all upstream entities, such as Banks, VAS suppliers and merchants.
Highly Redundant Communication Lines
Duplicated transport routes are implemented from stores to our processing sites and to all upstream entities, ensuring there is no convergence on a single point of failure.
All data is backed up every night with backup tapes stored off-site.
Multiple Acquiring Systems
Ecentric Payment Systems offers Dual and Backup Acquiring facilities, allowing transactions to be routed to an alternate Acquirer in the event of a problem at the primary Acquirer.
- Eliminate unnecessary downtime and keep stores trading.
- No frustrated customers.
- No loss of sales due to card acceptance being not available.
- Keep the retail brand positive.
- Provide a positive and pleasant experience for the customer.